What’s New in Version 1.0.0
[π― Summary] Version 1.0.0 of the SERA platform introduces major tools to digitize the management of transport cooperatives in Madagascar and offer a smooth, modern booking experience to customers.
1. π For Transport Cooperatives (Management & Logistics)
1.1. Key changes
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Centralized fleet and route management: Configure your transport routes (e.g. Antananarivo - Toamasina), your vehicles (Sprinter, Coaster) and assign drivers in just a few clicks.
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Real-time revenue dashboard: Track revenue generated per vehicle, per route and per counter on a daily basis, with clear visual statistics to optimize your operations.
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Digital route sheet: Automatic generation of passenger manifests (official lists to present to authorities) as soon as a departure is closed.
2. π± For Travelers (Booking System)
2.1. Key changes
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Interactive seat booking: Customers can now choose their exact seat (window, aisle, front) from the booking interface or at the counter.
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Native multi-language support (FR, EN, MG): The user interface instantly adapts to the language chosen by the customer to make it easier to enter information (name, ID number, phone number).
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Electronic ticket with validation code: Receive a digital receipt containing a unique identifier to secure boarding and reduce paper usage.
3. π§ Support & Assistance
If you run into any difficulties with these new features: * See the Maintenance & Troubleshooting page. * Open a support ticket or contact our team through the official SERA platform channels.