What’s New in Version 1.0.0

[🎯 Summary] Version 1.0.0 of the SERA platform introduces major tools to digitize the management of transport cooperatives in Madagascar and offer a smooth, modern booking experience to customers.

1. 🚌 For Transport Cooperatives (Management & Logistics)

1.1. Key changes

  • Centralized fleet and route management: Configure your transport routes (e.g. Antananarivo - Toamasina), your vehicles (Sprinter, Coaster) and assign drivers in just a few clicks.

  • Real-time revenue dashboard: Track revenue generated per vehicle, per route and per counter on a daily basis, with clear visual statistics to optimize your operations.

  • Digital route sheet: Automatic generation of passenger manifests (official lists to present to authorities) as soon as a departure is closed.

1.2. Other improvements and fixes

  • Improved display of the seat map on counter screens.

  • Faster printing of physical tickets.


2. πŸ“± For Travelers (Booking System)

2.1. Key changes

  • Interactive seat booking: Customers can now choose their exact seat (window, aisle, front) from the booking interface or at the counter.

  • Native multi-language support (FR, EN, MG): The user interface instantly adapts to the language chosen by the customer to make it easier to enter information (name, ID number, phone number).

  • Electronic ticket with validation code: Receive a digital receipt containing a unique identifier to secure boarding and reduce paper usage.

2.2. Other improvements and fixes

  • Fixed a temporary lock (timeout) issue when validating several bookings for the same seat simultaneously.

  • Clearer error messages when the phone number entered is incomplete.


3. πŸ”§ Support & Assistance

If you run into any difficulties with these new features: * See the Maintenance & Troubleshooting page. * Open a support ticket or contact our team through the official SERA platform channels.